( 7 reviews )
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Posted: Aug 11 2009
The DCS-6620 (made by VivoTek who sells it as the PZ6112) is a great camera with amazing low-light capability. I have a lot of them (and several other professional grade brands) indoors and out at multiple sites. The only issue to be aware of is the Dlink branded version is a disposable camera, Dlink does not and absolutely will not sell you parts for it. The DCS-6620G wireless produces a lot of heat which causes it to reboot regulary and can cook the CMOS if it's not in a well-cooled location, the DCS-6620 (wired) does not suffer from this problem. The recording/monitoring sofware (also from Vivotek) is excellet and easy to use. Despite the lack of support from Dlink, the camera is a good one. You may want to consider buying the VivoTek PZ6112 though since you stand a better chance of getting replacement parts something breaks.
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Posted: Jul 9 2008
This camera is a great novelty item. The picture is good, the optical zoom is nicer than just digital zoom, but it can not be considered worthy for serious surveillence. The unit does not have enough horsepower to deliver stable video when there is a lot of movement in the picture. What you get is a video image that pauses for a second or two, or three, while the audio continues (showing that the communications link is not the problem. There are bugs in the firmware which have not been addressed. One specific bug can be seen when moving the camera to a defined location. Once the new position is reached the camera does not take the zoom level into account so camera movements are either too small or too large for the defined zoom level. The steps between the zoom levels are much too large. The motor noise that can be heard when zooming in or out shows that the stepper motors are moving quite a bit. The result is that the camera zooms in or out quite a bit, while having more granularity would be so much more useful. In summation, this is a great novelty item. This is an affordable entry level comsumer grade PTZ camera. It's a lot of money to pay for a buggy product that does not seem to have much support from the manufacturer.
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Posted: Jul 24 2007
You may want to think hard before you buy this or any other expensive Dlink product. I purchased my dlink 6620 1.5 years ago. The camera has developed a CCD imaging problem that always places 'purple' diagonal lines at the top of the screen. I wanted to try and have my $700.00 6620 fixed. I called Dlink and their tech support gave me an RMA procedure. I was then informed, later via EMAIL that my 6620 was out-of-warranty. I knew this and the Tech support people knew this! Yet they gave me an RMA number. I was ready to ship it back but decided to call Dlink again. The RMA department told me that the technical department never checks if a product is in warranty. What a way to run a company. Dlink also said that they have no repair department, they just exchange (refurbished) cameras, if under warranty. I then asked the RMA department if they would sell me a refurbished unit. They said NO. I then spoke with customer service. They said maybe I could buy a refurbished unit for up-to 75% of the original price. I was later informed, via EMAIL, that this was not allowed. So the message is DO NOT buy Dlink cameras if you need them to work beyond the warranty period! The RMA department Email is below: ------ Hi Jim its out of warranty and we wont be able to service it. You could speak to as many Technicians but we still cant service your Product. Thank You J T RMA ------
