( 11 reviews )
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Posted: 04-30-2009
I really liked my P-2000. However, in the last 2 weeks I have had to change my mind. I got the blue screen of death with the icon that said press reset. No luck. So, I tried to get it fixed and found out to put in a new drive and download the software it would cost $435.00. I looked around on the internet and ended up at Epson and was gob smacked. One should know that any of the "photo viewers" from Epson can not be reformated, defraged, have the software downloaded again or have the drive replaced. It takes a "special drive". My point is this company is selling a computer device that cost several hundred dollars and is is a THROW AWAY product. If you like to waste your money go ahead but if your want value for your dollar run, run like the wind.
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Posted: 06-09-2008
I bought this to take to Europe and it was the best. the only down side is that it will not read a 2 gig card but other than that - it was wonderful. We downloaded the cards everyday and went off shooting the next - did not need the computer and did not have to carry tons of cards. We spent a month in Europe - took two cameras - 8 cards - 6 were 1 gig or less and took over 10,000 high resolution photos - perfect- well worth the investment.
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Posted: 11-27-2007
The Epson P2000 and family are not properly supported by epson. You cannot send the device to Epson for repair, even under warranty. You have to use an "authorized Service Center." In the Boston area I was given 4 service centers to choose from. 3 had no idea what a p2000 was and would not repair or support it. The 4th was a horror story in itself. Months of effort to get the repair and return. They could not repair it so had to send it to a repair facility (Epson). But had no idea of how to do so. Calling Epson was little help because the help desk cannot talk to the internal repair facility or check on the repair status. Only the Authorised service center can. Months of trying finally had the device returned to me and the screen failed within a short time just after the warranty ran out. I was given the option of taking it back to the "authorised repair facility" which I have sworn will never get my business again. So... I have pulled the drive out of it, pulled my files off of it. and it sits in a drawer as an expensive reminder of what not to trust.
